Sunday, August 21, 2011

Heads up: Risk for postpaid subscribers

Just a heads up.

For Singapore postpaid subscribers, there maybe a few things that you're provider did not mention to you. One of which is that your number is publicly distributed in the yellowpages. To test it out, go to the Internet Yellow Pages - Singapore (http://www.yellowpages.com.sg/), click on "Find A Person", and search for the name. Chances are, you will see the contact number as well as the home address with map.

This can -- and probably will -- be used by agents or whatever you want to call them who will contact you for whatever reason. Just last week, my colleague was contacted by a "Windows support agent" saying that his windows laptop/PC has downloaded a virus. (Yeah right. As if Microsoft would spend time and manpower to track down each and every Windows user.) The agent was doing everything he can to convince him of the importance and urgency of this "issue". Just one problem: my colleague does not have Windows; he's all MAC. When he mentioned that, the agent immediately dropped the call.

My other colleague had a similar problem. He went along with the agent just to see what kind of info the agent was looking for. He confirmed later that the agent was asking for some financial stuff -- credit card numbers etc. Just for the heck of it, he shouted back at the agent and threatened to sue him. Agent abruptly hanged up. :))

They have since then contacted their providers, got new phone numbers and specifically asked for their numbers to remain private. Both of them are postpaid Starhub subscribers. So far, I haven't seen or heard of any SingTel postpaid subscribers who have experienced this.

This is a bit of a security risk so regardless of your country, location, or service provider, you may want to check with your provider to confirm. Or at least make it slightly more difficult for scammers to find you.

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